Wednesday, July 10, 2013

Xtranormal update

I'm getting a surprising amount of traffic from people who are apparently doing a Google search for "Xtranormal shutting down." It says something about how tight-lipped Xtranormal has been, and how little info is available about this online.

Well, for those of you who came here looking for info, I do have a little news. In recent days, as people have been complaining about the shut-down on Xtranormal's Facebook page, the company has mostly been responding with a stock reply that customers should report any problems to tech support. But today (7/10/13) they responded to a complaint with the following:

"We will have more information to share after July 31, 2013. Thank you for your continued support and interest. If you have any additional questions, please feel free to contact us again."

I'd just assumed that after the July 31st shut-down that would be the end of it, but it sounds like something is in the works. I have no idea what they may be planning. I've been putting together my final episodes (I'll have the last Mr. Boxxo episode ready to post soon) and it would be a little annoying if I kill this series and then a few months from now this all turns out to be kind of a false alarm. But I suspect that they're going to shut down Xtranormal for good, and then a few months from now they'll debut some really stripped-down iPhone app or something.

I have been a big Xtranormal cheerleader for years. I feel like I owe the company a lot, and I will always be grateful. But good lord, have those guys made some poor decisions the last few years. Maybe we're lucky they lasted this long.

23 comments:

Anonymous said...

they've already done the debuting. there's tellagami app - that's the spinoff from xtranormal, albeit they don't promote it much anymore. but this app is already dead in the water, much like xn itself is right now...

Ursula Hitler said...

I think it must be something more than that. Tellagami has been around for a while, and they're talking like something new is coming. I wouldn't be too surprised if the announcement is just some other little app, though

Anonymous said...

I was just reading about their shut down. Did they only make the announcement about the shut down on Facebook?

Ursula Hitler said...

It was also on their Twitter page, and there was a notice on top of the Xtranormal site itself. They also revived their blog for a few weeks, and posted the news there. But the Facebook page, Twitter account, blog and main site are all dead now, and there's been remarkably little news about XN shutting down, so this must all be pretty surprising to people who are just now hearing about.

Anonymous said...

Thank you, Ursula Hitler. I was pretty surprised. As one of the users, I don't remember getting any emails from them notifying me of this change. I hope to think that the email just slipped by me unnoticed, as it's quite disappointing to see unexpected missing links.

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